Our products are crafted using eco-friendly and sustainable resin, ensuring both durability and environmental responsibility. We are committed to creating high-quality items that not only look beautiful but also have a minimal impact on the planet.

The resin we use is carefully sourced to meet our standards for sustainability, so you can feel good about your purchase while enjoying its lasting quality.

Each of our products is carefully crafted using a two-part, water-based material that is mixed to create a variety of colors, textures, and shapes. After blending, the mixture undergoes a precise curing process, which allows the material to fully set providing a stonelike finish. Each piece is then sealed to make it waterproof, ensuring durability and long-lasting quality.

This meticulous process allows us to create unique, high-quality products that are as beautiful as they are functional.

These homewares are intended for decorative purposes only and are not food, dishwasher or microwave safe. Each product is carefully sealed with a high-quality, water-resistant coating to ensure durability and longevity. 

If needed, gently handwash with mild soap and water, then dry them immediately with a soft, dry cloth to prevent moisture buildup. For long-lasting beauty, keep the pieces indoors in a dry place, away from direct sunlight and excessive moisture.

All orders are processed and shipped from the Northwest Suburbs of Chicago, IL.

At this time, we only ship within the United States. We’re proud to create and ship all items locally, ensuring a personal touch in every order.

Yes, we’re happy to offer a local pickup option! If you'd prefer to pick up your order instead of having it shipped, please feel free to contact us before purchasing to coordinate the pickup location. If you place your order without prior contact, we’ll send the pickup location details after your order is confirmed.

We strive to process and ship all orders as quickly as possible. Typically, items will be shipped within 3-7 business days from the time your order is placed. Once your order has shipped, you will receive a tracking number to monitor its progress.

Please note that delivery times may vary based on your location and shipping method selected at checkout. While we work to ensure timely deliveries, factors such as weather, holidays, or carrier delays may impact arrival times.

Thank you for your patience!

We want you to love your purchase! Due to the handmade nature of our products, please keep in mind that natural variations in color, texture, and finish are normal and part of what makes each piece unique. We encourage mindful buying and suggest reviewing product details carefully before purchasing.

If you’re not completely satisfied with your item due to damage or defect, please refer to our Return Policy for information on returns and exchanges. Contact us within 14 days of receiving your order to begin the return process.

If a product is sold out, don't worry! You can still reach out to us through our contact form, and we'll be happy to check if we can create a custom piece for you or notify you when it’s back in stock. We love helping our customers get the items they want!

Yes! We love creating custom pieces that perfectly fit your style and needs. If you have a specific design, color, or idea in mind, feel free to reach out to us with the details. We'll be happy to work with you to bring your vision to life. Please note that custom orders may require additional processing time.

Yes! We participate in local market events throughout the year, where you can shop our products in person. For the latest updates on upcoming events and market locations, be sure to follow us on Instagram [@pouredelements] We post all the details there so you won't miss out!